"Senseable" Branding
Seeing brand awareness as solely a visual experience it too limiting. Have you ever thought about what your brand should smell like?
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10 Direct-Marketing Tips You Can Use Today (Part I)
Effective direct-marketing campaigns can make all the difference in the success of your next meeting. A direct-marketing guru who wowed his audience…
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10 Direct-Marketing Tips You Can Use Today (Part II)
Effective direct marketing campaigns can make all the difference in the success of your next meeting. A direct marketing guru who wowed his audience…
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3 Simple Messaging Changes Boost Member Retention at AHIMA
Small actions really can have big results. See how the American Health Information Management Association increased its numbers by changing the tone…
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3 Steps to Organize Brand Consistency With Your Chapters
Your brand is your most valuable asset. Help your chapters and individual members spread your message in a way that will add value to your whole
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5 Tips for Generating Media Buzz
If you are the owner of a large AMC, you may have your in-house public relations guru to promote your company. But, if you are with a smaller, growing…
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7 Steps to Compelling Testimonials
Want to elicit praise that complements your strengths without sounding fake? Ask these leading questions. Plus, examples of three strong testimonials…
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Association Idea Experiments
When it comes to great ideas, anyone can have them. When it comes to taking action, only some ideas stand out from the crowd. Four organizations
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Association Image Management
Proactive strategies that unleash the full potential of your associationÆs image can help you improve member loyalty and sustain a competitive advanta…
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Attract, Retain, Repel: The New Approach to Employment Branding
Some organizations have a healthy culture, and some don't. The ones that truly excel, however, are the ones that know themselves well. In hiring
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Baked In: Why Membership Must Market Itself
"There's a major disconnect between marketing and product development," says author John Winsor, but associations have an inherent advantage in solving…
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Book Nuggets: Satisfied Customers Tell Three Friends, Angry Customers Tell 3,000
Peter Blackshaw's new book is based on an old marketing adage about word of mouth. Its value to associations lies in showing you how to keep your…
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Book Smart: The Brand Mindset and Marketing Phrase Book
Two books comprise invaluable resources for marketers, including a five-step plan for branding and key words for product promotion.
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Boost Your Budget With Better Tracking
Hard times are no time to cut back on your marketing dollars. Prove that your efforts pay off with these simple techniques.
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Branding Works for Association Magazines, Too . . . Under Certain Conditions
Branding is a poor choice for magazines searching for a quick fix. A makeover or a promotion--or both--may produce results faster than a full-blown…
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Branding: Where's the Value?
An effectively communicated brand idea does half of your marketing job for you. Here's how to throw out that generic, fuzzy language and get to the…
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Build Community Through Marketing Partnerships
Making the most of your marketing budget is more important than ever. Get a preview of a fascinating session on how to establish fruitful marketing…
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Build Conference Buzz With Social Media
A meeting or conference is a perfect opportunity to use social media in a way that both develops community engagement and builds excitement for the…
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Build Multimedia Into Your Publication’s Strategy
The web-savvy staffers of ABA Journal spent a year improving their multimedia skills for its Legal Rebels project. Editing podcasts, posting video,…
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Building Community With Every Sip
Take your association's message to a product that many of your members use every day.
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Celebration of the Century
Association milestones are a great time to remember where you've been, examine where you are, and look forward to where you're going for the staff,…
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Choosing the Right Media for Your Educational Conference Materials
Since people started gathering to share information, attendees have asked, “Where can I get a copy of the presentation?” Attendees want to be able…
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Conference Attendance Not Where You Want it to Be? Turn to Your Corporate Partners
Need to increase attendance at your upcoming conference? Your corporate partners may have deeper pockets and resources you can leverage.
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Creating Brand Appeal: Crafting and Implementing a New Identity
Building a brand image is taking on new significance with associations as they strive to capture member loyalty and grow their membership base.
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Creating a Centralized Marketing Department
Together Everyone Achieves More, right? Not when your brand is a hodgepodge of competing logos and inconsistent designs. But by building trust and…
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Enhancing the AMC-Client Relationship
Released last summer, Designing Your Future offers new future-focused trends research for associations. What value does this research
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Five Ways Associations Can Use Online Games
Bring buzz and "stickiness" to member retention, public outreach, and conference marketing with online games.
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From the Blogosphere: Lessons in Building Loyalty
Wish your association could attract more fans? In this month's selection of blog posts that pertain to you, view a video with a fresh look at lurkers,…
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From the Blogosphere: Listening, Social Media Evolution, Clever Logos
Explore the art of listening in cyberspace, consider 10 ways that social media is changing, and find the hidden messages in 25 clever logos.
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Fundamentals of Branding, Part I
The first of a four-part series, this installment reveals the underlying reasons why brands are so powerful for associations, as well as the key
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Fundamentals of Branding, Part II: Branding and the Need for Leadership
A successful brand is only as powerful as the collaborative reasoning, energy, and execution behind it. It requires every employee in every department…
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Fundamentals of Branding, Part III: The Brand Management Process
From vision to brand management plan, learn the management processes that ultimately lead to precise, highly focused communication to members.
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Get Your Marketing Pitch in the Strike Zone
Don't bury your potential customers in a mountain of words. Rather, study their needs and carefully prepare a message that shows how your services…
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Get Your Tagline Right
Powerful, expressive, meaningful—is your association's tagline everything it should be?
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Getting Attention, Achieving Desired Results for Your Marketing Messages
In February, one direct-marketing consultant posed questions to association professionals about how they open, read, and use direct marketing messages.…
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Global Exchange: Driving International Attendance to U.S. Meetings
Just as international attendance to U.S. meetings was making a comeback in 2004, the federal government implemented new measures to improve border…
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Have You Asked Permission to Market Your Meetings?
Even with all the new channels of communication at your fingertips, you could have more difficulty than ever getting through to your key audiences.…
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How to Attract Gen Y Without Losing Everyone Else
They are your organization's next generation. But are you doing everything you can to reach them? How to speak so that generation Y will listen.…
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How to Fix a Brand That Lacks Credibility
What is the "truth" about your brand? Do people associate it with the characteristics you are trying to covey, or is your brand's message broken?…
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How to Survive a Recession (Or Just Beat Your Competition Cold Any Old Time)
Alpha companies direct the actions of both their customers and competitors. These companies get through difficult times by looking beyond economics…
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Inspire Your Donors Every Day: A Brief Rant
Your organization will reap the rewards of passionate donors only if you actively and purposefully reinforce that passion and enthusiasm in them
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Latest From the Listserver: Component Logos
Before you take steps to require all components to use one uniform logo, recognize this is a sensitive issue and must be approached carefully—as
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Latest From the Listserver: Logos for Members' Use
Should you provide a logo for individual members to use in their own marketing efforts? Should it be the same or different from your association’s…
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Latest From the Listserver: Making a Mark for Your Anniversary
Your association is reaching a milestone—25, 50, 75 years—and you want to let people know. How can you share your anniversary with members? Your
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Latest From the Listserver: Online Membership Directories
Thinking of putting your membership directory online? Your colleagues discuss what to keep in mind and how to market the change to your members.
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Leader at Large: What's Your Brand?
Management consultant and University of San Francisco professor Oren Harari dips into the manuscript for his upcoming book to describe seven strategic…
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Let's Go 'Serif-ing' Now: Serif vs. Sans-Serif Typefaces
The difference between serif and sans-serif fonts is more than just aesthetic. Readers perceive messages in these two types of fonts differently,…
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Letter From the Chair: Marketing in Uncertain Times
The tumultuous economy affects us all as marketers, and it most certainly affects your members. In these times, it is wise to re-evaluate your marketing…
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Looking for More Work? 6 Tips to Promote Your Business
Don't wait until you finish an assignment to look for your next project or piece of work. Market your business through in-person meetings, social…
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Many Chapters, One Brand Strategy
When the American Planning Association began to look at its branding five years ago, it had an array of chapters and sections with wildly different…
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Market Meetings Using Your Association Mission
Keeping your association's mission in mind as you market your meetings can provide a creative and fruitful perspective. View your meetings as opportunities…
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Market Thinking
If you suspect you're not getting all you should out of your marketing, Philip Kotler says you're probably right. But if you think the problem is…
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Marketing Assessments and Improved Effectiveness
Analyzing your internal marketing capabilities can help you make informed strategic and tactical decisions. These assessment tips will get you started…
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Marketing Copy That Compels
Perk up your marketing copy with personal stories that are meaningful to your audience.
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Marketing in Japan: What History Can Teach Us
From Betty Crocker to Mattel, discover the cross-cultural inconsistencies these companies' marketers have made. The author also explores success
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Moving from Win-Win to Win-Win-Win with Cause Marketing
NBC Nightly News, CNN, Fox News Channel, and the Today Show—these and other local, regional, and national media wrote or broadcast positive stories…
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New Conference, No Marketing Budget, No Problem!
An enterprising association shows how to leverage social networking tools to promote your events. You'll be amazed at the interest you can build
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Online Branding in the New Name Economy
To stay in the race for better name identity and global visibility online, associations may need to rethink their branding strategy, including possibly…
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Outrageous Association Marketing
A marketing guru offers his attention-grabbing ideas to increase membership and event attendance through the “so-what” test, ethical bribes, and
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Pick a Precise Theme for Conference Success
Creating a theme for your annual conference may be the best and easiest way to breathe new life into the biggest event for your organization while…
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Reaching Diverse Audiences Requires Thoughtful Messaging
Bringing together a diverse mix of professionals in your association means more than simply making services available to everyone. Different factors…
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Seven Myths About Sales
If your marketing efforts are falling flat, don't blame your marketers and salespeople. Chances are, your product, your message, and mindset of your…
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Simple Branding Solutions
Starbucks equals community. Apple equals cool. BMW equals performance. Your association equals—what? By implementing a few simple ideas, you can
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Simplify Your Life: Think Brand Leadership
Approach branding as a dimension of strategic planning and management by integrating. Integrate the development of products and relationships, communication,…
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Talking About the Word-of-Mouth Revolution
In a down economy, could word of mouth make all the difference? Andy Sernovitz thinks so.
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Ten Tough Questions for a Brand Assessment
Beyond marketing, every department has a vested interest in the organization's brand--and an obligation to help create success. Deploy a successful…
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The Economy and Attrition: How AMCs Can Best Plan
Compared to the corporate market, associations traditionally experience a delayed financial impact in a slower economy. Even so, now is not the time…
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The Extreme Communications Makeover
When the American Canoe Association looked at its communication strategy, it realized its boat needed more than a fresh coat of paint; it was time…
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The Marketing Rewind: Building Your Brand, Considering the Creative Brief
In case you missed the recent ASAE & The Center programs on these topics, here's a quick recap of what your corporate cousins can teach you about…
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The Secrets to Online Video Success
A sense of humor and a well-honed message have helped two associations succeed in their online video efforts.
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The Ultimate AMC Question: "So, What Do You Do?"
Read real life elevator speeches and find out how to get your listeners to say, "Tell me more" with a proven three-step process on how to revise
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Tradeshow Giveaways: What's on Your Desk?
Trade show giveaways can create valuable buzz in your booth. The results of a recent survey provide insight into what's hot and what's not in this…
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Turn Your Data Into Revenue
Associations are treasure troves of information about their industries. Why not market that information to members and nonmembers to create new revenue…
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Use Small Booth Resources at Tradeshows to Boost Your Membership Effort
Many associations find benefits in exhibiting at tradeshows (not just hosting their own). Learn some tips about effectively conveying the value of…
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Using E-Promotions to Boost Readership
Extend the lives and appeal of your print magazines and newsletters by engaging readers through interactive online techniques. Association publications…
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Want to Know What Your Association Means to Your Members? Ask Them.
Making an emotional connection with your members can lead to some surprising rewards. Here's a simple technique that can lead to some big changes…
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What Do You Do? Explain Your AMC Story
“What do you do?” Some call it an elevator speech, but for those of us associated with AMCs, it’s our “What is an AMC?” story. This article describes…
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What Makes a Strong Tagline Work?
Who is your association, how is it different, and why should your audiences care? Your tagline—when crafted for power—should communicate…
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What New Chief Staff Officers Should Ask About Their Associations' Web Presence
Many times when a new executive steps into the lead role at an organization, there's some cleaning up to do. In no place does a fresh improvement…
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What to Do When the Joke’s on You
Speaking to a reporter on behalf of your industry is hard enough at the best of times. But when you’re fighting an uphill battle against stereotypes…
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Why Three-Word Taglines Don't Work
The right tagline can create passion and involvement. Here's some expert advice on how.
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Wireless Rebranding
Getting the best of a 250-pound linebacker? Fighting through bitter partisan politics? Steve Largent's done that. But was he able to rebrand the
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