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11 Success Factors for Creating an Online Community

Discussion groups, professional networks, messaging, blogs, and member matching are just a few of the features that can be of great value to associations…

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3 Things You Should Know About Mobile

Some 43 million Americans have smartphones. To get them engaged in your association, remember the importance of relationships, build in interactivity,…

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4 Strategies for Recession-Proofing Your Membership Base

The economy is affecting your associations members in a many different ways. To keep them from cutting their memberships, employ this mix of short-term…

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5 Easy Steps for a Chapter Surveying Strategy

Joint survey programs—in which data from component surveys are shared with the national organization—are not new or high-tech, but they can provide…

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5 Keys to Engaging Volunteer Leaders in Web Projects

Working with your board to develop your association's online strategy can be either a boon or a boondoggle. Here are five tips for the right way

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5 Truths About Self-Forming Groups

Does your association have pockets of members who have formed their own formal or informal groups? Web 2.0 has made these groups ever easier to create,…

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7 Strategies to Keep More Members

How do we keep members in these turbulent times? Association members—of all ages and experience levels—want to be presented with opportunities…

E-Newsletters
A Blooming Success

Why working with young leaders helps your association cultivate budding talent.

Articles and Whitepapers
A Conference For the Members, By the Members

Having members provide feedback for your conference might not be a new idea, but NTEN, the Nonprofit Technology Network, has taken things a step

Articles and Whitepapers
A Look at the Future of Volunteerism

Jackie Norris of the U.S. Corporation for National and Community Service sees changes coming in the volunteer landscape. Plus: Which U.S. cities

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A Strategic Approach to Implementing Social Technologies in Your AMC

Purpose, readiness, experimentation, and practice. When applied to integrating social technologies such as wikis and blogs to association management…

Innovation and Excellence Case Studies
Articles and Whitepapers
Accelerating Engagement Online and Beyond

Member engagement is the fuel associations use to reach toward their mission, but many organizations are unsure how to tap into that vital resource.…

Innovation and Excellence Case Studies
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Annual Meeting Shows How the Social Net Can Work

ASAE & The Center's Annual Meeting & Expo in San Diego demonstrated that adoption of social networking technologies among association professionals…

Articles and Whitepapers
Articles and Whitepapers
Beyond Barriers: Serving Members With Disabilities

Associations that cater to disabled members overcome special challenges. (Titled "Beyond Barriers" in the print edition.)

E-Newsletters
Beyond X and Boom: Developing a Generational Renewal Strategy for Your Association

Understanding generational differences is about more than creating special groups or labels. What is your association really doing to address generational…

Articles and Whitepapers
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Board Chair Road-Trip Video Informs and Entertains

Combine a witty board chair, interesting locations, and a big ol' RV, and what do you get? The National Association of Convenience Stores' "Road

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Building Young Professional Engagement Via Social Responsibility

After witnessing the energy of the Global Summit on Social Responsibility, one marketing manager has taken the movement back to her association,

Articles and Whitepapers
Articles and Whitepapers
Articles and Whitepapers
Connecting the World's Smartest People

How does Mensa keep its members entertained while maintaining its relevance? It leaves them alone.

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Council’s Corner: News from the FBOC Networking & Nominations Committee

Are you interested in building your network of association financial peers, volunteering for the FBO Council, or year-round educational opportunities…

Articles and Whitepapers
Create a Venue for Volunteering

Recruiting members is great, but gaining volunteers is what makes your organization successful. Find out how one association held a "tradeshow" for…

Articles and Whitepapers
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Crowdsource This Newsletter

We're putting out the call: a newsletter for the Marketing Section, by the Marketing Section! See how you can become a contributor, and add your

Articles and Whitepapers
E-Newsletters
Decisions & Dilemmas: Dealing With Unethical Member Conduct

What would your association do if it received a complaint that a member has engaged in unethical conduct? 

E-Newsletters
Decisions & Dilemmas: Dealing With Unethical Member Conduct

What would your association do if it received a complaint that a member has engaged in unethical conduct? 

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Embrace Creative Technologies to Celebrate With Your Members

Can YouTube work as a tool to help unite an association? IEEE found that it can, by developing an anniversary project where members submitted 10-second…

Articles and Whitepapers
Encouraging Community

Building community can sound esoteric, maybe even daunting. But the fact is, when it's done, right, it's all about having fun.

E-Newsletters
Engage Gen Y With Conference Participation

As 18- to 25-year-olds embark on their career tracks, they will decide which organizations best fulfill their professional development needs. "Generation…

Articles and Whitepapers
Engagement, Identity, and Innovation: Etienne Wenger on Communities of Practice

The association ecosystem is a series of complex relationships between different types of communities. Because of this, association leaders are beginning…

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Enhanced Social Media and Engagement Strategies

Social media is here to stay, and now associations are finding ways to take full advantage of Web 2.0. Find out how you can take your social media…

Innovation and Excellence Case Studies
E-Newsletters
Finders Keepers: Award Your Chapters for Member Satisfaction

If you would like to see your chapters increase their member retention rates, consider following the lead of the Executive Women's Golf Association,…

Articles and Whitepapers
Foster Partnerships Within Your Industry

Associations are uniquely positioned to give a helping hand to partnerships among their various industry stakeholders. Find out how the Association…

E-Newsletters
Friendly Competition: A Case Study in Chapter Awards

Learn how staff at the Construction Financial Management Association has increased participation in awards submissions by holding an annual awards…

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Getting Engagement in Online Collaboration

It's not about the bells and whistles that you offer through online communities; it's about value.

E-Newsletters
Have You Seen?

It's a busy time of year, and it might be easy to miss some of the latest buzz on membership issues. Be sure to catch up on the following highlights,…

Articles and Whitepapers
Hitting the High Notes

National Court Reporters Association CEO Mark Golden doesn't just lead his organization to success; he leads it to harmony.

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How Advisory Roles Boost Member Engagement (and More) on Associapedia

A bevy of new entries on various membership topics have been added to Associapedia, the wiki encyclopedia for association professionals. Get a sample…

Articles and Whitepapers
How Introverts are Finding Their Way in Associations

A professed introvert tells how the rise of online social networking tools is giving him and his fellow introverts a comfortable way to express themselves…

Articles and Whitepapers
How Long is Too Long for a Volunteer Commitment?

It is possible for volunteers and associations to have a meaningful relationship, even though times have changed.

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How to Ask Volunteers to Share Best Practices

Getting your volunteers to contribute their best practices is a challenging endeavor; such requests often seem to fall on deaf ears. But remember:…

Articles and Whitepapers
How to Keep Young Professionals Actively Engaged

How to take young professional members from their first meeting to being active volunteers. (Titled "A Long-Lasting Welcome" in print version.)

Articles and Whitepapers
How to Lose a Volunteer in Three Months or Less

A new volunteer meets obstacles along the road to engagement in this month's Associations Now case study. (Titled "So Close, and Yet So Far" in the…

Innovation and Excellence Case Studies
Articles and Whitepapers
Articles and Whitepapers
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Is Facebook All It's Cracked Up To Be?

Though it may be tempting to create a Facebook page for your organization, it's critical to do your research before signing on. Your association

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Is Membership Dead? Acronym Readers Debate

Can associations exist without membership? Your colleagues discussed the future of membership at associations on the Acronym blog in September,…

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Is Your Association Making the World A Better Place?

Associations are working together at home and internationally to create a better world. Whether it's providing free medical care in underserved countries…

Articles and Whitepapers
Keeping Score of Your Online Member Engagement

Sure, Web 2.0 is great, but how do you put it to work for you and your members? The key lies in tracking, measuring, and recognizing member engageme…

E-Newsletters
Latest From the Listserver

Should you invite your members to design your logo? Should you forget about providing your directory on old-fashioned paper? Listserv participants…

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Latest From the Listserver: Are Affinity Programs Worth It?

How to you measure the success of affinity programs? Your colleagues offer advice on selecting programs, ensuring that you provide relevant affinity…

E-Newsletters
Latest From the Listserver: Conference Pricing for Non-U.S. Attendees

Your colleagues offer insights on the positive and negative aspects of offering discounted pricing for conference fees to members and nonmembers

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Latest From the Listserver: How Does Conference Attendance Reflect Member Engagement?

Are you attracting enough new registrants or repeat attendees to your conferences? How do you use conference attendance to judge member engagement?…

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Latest From the Listserver: Ice Breakers for Executives

What are some good suggestions for ice breaker activities for executive-level members during a meeting? This question was discussed on the Component…

E-Newsletters
Latest From the Listserver: Quick-and-Easy Local Section Fundraising

Section members offer creative suggestions for local sections to raise funds for foundations.

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Latest From the Listserver: What Are You Telling Your Components Regarding the Economy?

What is your organization doing to help your members navigate this difficult time of economic downturn—and what are you doing to retain members when…

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Latest From the Listserver: Young Member Retention

Do you need the right technology or the right timing? Is this generation of young professionals more or less likely to join an association than past…

Articles and Whitepapers
Lessons From the Road: Training 1,000 Volunteers in 10 Weeks

After traveling across the country to host several leadership training sessions, Cynthia D'Amour says association volunteers and chapter leaders

E-Newsletters
Letter From the Chair: Community, Diversity, Accessibility

The section chair encourages the involvement of all component relations professional across the coming year.

E-Newsletters
Letter From the Chair: Won't You Join Us?

Learn about volunteer opportunities within the Legal Section.

Articles and Whitepapers
Life After Earning the CAE

One CAE recipient shares her story of volunteering with the CAE Commission.

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Measuring Engagement: The Next Step for Associations in Web 2.0

Creating or entering online social media spaces for your association's members was the first step toward engaging your members online. How do you…

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Member Lifetime Value, Version 2.0

The value of a member extends beyond just dues dollars and purchases. Volunteer service, community interaction, and online engagement are all sources…

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Membership 2.0

The latest social media tools offer great potential for enhancing your services and increasing member engagement, and thereby boosting recruitment…

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Membership Core Competencies in the 21st Century

As times change, the skills of an association membership professional must also evolve. ASAE's Membership Section Council is developing a list of…

Articles and Whitepapers
Membership Lessons From For Profits

Membership is no longer just for associations and nonprofits. More and more for profits have jumped on the bandwagon, realizing that by allowing

Models and Samples
Models and Samples
Membership Tools and Resources: Mentoring Programs

Who has time to re-invent the wheel? This ever-growing collection of membership mentoring program models and resources, used by actual associations…

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Message From the Chair: Be Smart and Innovate

Creating a successful association IT team means thinking one step ahead. The effective use of social media depends not on how fast you turn it on,…

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Message From the Chair: Benchmarking in an Instant: Calling All CRPs!

Visit ASAE & The Center's "Benchmarking in an Instant" survey tool, and instantly access the most up-to-date information on a variety of topics.

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Message From the Chair: Blow Up the Volunteer Model

To close the gap between those who volunteer and those who don't, step back to simpler times when associations were initially formed because members…

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Message From the Chair: Engage Components for Strategy Success

If your association is struggling to align your components' strategic plans with the plan set in place by your national organization, ASAE & The

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Message From the Chair: Meet Me in Los Angeles

Set your GPS for the Hotel Figueroa in Los Angeles and be there on August 20 for an informal gathering of CRPs to kick off ASAE & The Center's Annual…

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Message From the Chair: Who Do You Appreciate?

After a challenging economic year for associations and increasing reliance on volunteers, now is the time to show appreciation for both incoming

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Message from the Chair: Empowering CRPs

The 2009-2010 chair of the Component Relations Section Council is poised to guide the council through a busy year, focusing on a collaborative approach…

Articles and Whitepapers
Missing Conversations: What Associations Should Be Talking About But Aren’t

JAL asked four emerging leaders to write short essays on the following question: What critical conversations should we as a profession be having,…

Articles and Whitepapers
Most Memorable Meetings

Some meetings fade quickly, but some stick with you forever. Several association professionals share their personal stories about what makes a meeting…

Innovation and Excellence Case Studies
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New Reports for Membership Benchmarking

Two new benchmarking reports offer membership professionals a chance to analyze their own membership and engagement efforts as compared to other

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Online Games and Association Professional Development Initiatives

Online games are one of the most exciting new e-learning tools out there, with huge potential benefits to your PD program. But how do you get started?…

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Perspective: The Global Brain and Virtual Customer Environments

There is no better source of innovation and integral information about your customers than your customers themselves. Organizations that build online…

Articles and Whitepapers
Picture This: Free Photography for Your Publication

Partnering with a group similar to your own can mean big savings overall.

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Play Well With Others: Use Multiple Communications Channels to Engage Your Members

Your members communicate in a multitude of ways, and so should you. Three expert association membership and communications pros share ideas on how…

ASAE & the Center Store
Policies and Procedures, Volume 1 Membership

Looking to benchmark your membership dues structure, recruitment and retention efforts, or other membership statistics against organizations of a…

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Power Member Communities With Social Media

How can you guide your components to establish the types of social media that will work best for your members? Help your chapters embrace social

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Preview: The Decision to Volunteer

How do we get our members more involved in our organization? ASAE & The Center for Association Leadership answers this question with their new…

Articles and Whitepapers
Radically Relational: The Social Conference

The traditions of meetings and conferences are losing their value. Today's conferences must be social, connecting attendees in ways they can do nowhere…

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Reach Young Professionals With an Ambassador Program

Three associations are attracting new young members and engaging their current young members through "ambassador" programs, in which young members…

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Reaching Diverse Audiences Requires Thoughtful Messaging

Bringing together a diverse mix of professionals in your association means more than simply making services available to everyone. Different factors…

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Reaching Members of Multiple Generations Online

Our current living generations have a lot more in common than you may think, and by appealing to those shared values and beliefs, you can break generational…

Articles and Whitepapers
Articles and Whitepapers
Reader Reaction

Recent letters, comments, and tweets Associations Now has received.

Articles and Whitepapers
Innovation and Excellence Case Studies
Innovation and Excellence Case Studies
E-Newsletters
Sing a Fresh Tune

If you're looking for new ways to reach diverse audiences, these ideas might be music to your ears.

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Social Media Challenges Component Leaders

While your board members slowly make the necessary steps to embrace social media, members of your components are likely one step ahead. What is your…

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Social Networking Sites for Associations: Open Access or Members Only?

Should an association's online social network be open to the public to draw in potential members, or should it be a members-only benefit? Two associations…

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Social Networks Enable (But Don't Create) Strong Conversations

As a way to connect with your membership, the lure of social media is strong and growing. All the cool kids are doing it; shouldn't you be? Without…

Articles and Whitepapers
Take Five

It's 2011. Do you know where your members are? The answer to this question should be less difficult to determine if you've been following the trends…

Great Ideas
Articles and Whitepapers
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Thanks to You: Increase Member Engagement With Volunteer Recognition Programs

Never underestimate the power of a simple "thank you." Your members are busy people, just as busy as you, in fact. Be sure to express gratitude for…

Articles and Whitepapers
Articles and Whitepapers
The Café Model: Engaging Associations in Meaningful Conversation

How do you engage 28,000 members in dialogue – inviting them to participate in leading the association and the profession? Where do you begin when…

E-Newsletters
The Point of Volunteering

From developing educational content to reaching out to peers on the e-mail list, one volunteer recounts the benefits of sharing time and talent with…

Articles and Whitepapers
The Power of Many

Can too much communication render a group ineffective? Can too much consensus or compromise negate collective wisdom? Yes, says James Surowiecki,…

Articles and Whitepapers
The Upside of Down

Does the economy have your association on the defensive? Take a deep breath and consider some ways that you can move forward instead of digging in.…

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Tips for Tracking Volunteer Activity

Your national organization probably tracks dues payments, event registrations, purchases, and committee memberships, but does it track ad hoc volunteer…

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Tips to Build SIGs Within Chapters

Adding a layer of industry-specific special interest groups(SIGs) to your geographically based chapters can increase the value of peer interaction…

Articles and Whitepapers
Articles and Whitepapers
Turning a Meeting into a Community

A meeting without community is just a bunch of people breathing the same air. Here are some proven ways to create genuine community at your gatherings…

Articles and Whitepapers
Volunteering in Pajamas and Other Joys of Online Service Programs

The ease with which people can communicate online has created a new form of volunteering: virtual volunteering. If you don't have a virtual volunteering…

Innovation and Excellence Case Studies
Articles and Whitepapers
Walk a Mile in Your Attendees' Shoes

Your conference attendees are deeply affected by the finer points of a meeting, such as registration lines, room sizes, signage, and refreshments.…

E-Newsletters
We Must Deliver Each and Every Time

A message from the chair of ASAE's 2003-2004 Meetings and Expositions Council.

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Web-Based Industry Surveys Enhance Competitive Edge for Association Members

Web-enabling your surveys can save you a lot of time and headache and increase the likelihood of getting the information you're researching for.

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What Types of Content Will Best Drive SEO?

If your association wants to rule the internet—or at least the sector of the internet that relates to your industry or profession—remember that original…

E-Newsletters
Who Needs Members?

Associations often take for granted that their membership volumes are the barometer for measuring sucess. To some extent, this is true—without any…

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Why You Might Want To Care About Wikis

The wiki movement is steadily taking over the internet—or, rather, wikis are allowing millions of everyday people to take control of the internet…

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