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A Strategic Approach to Implementing Social Technologies in Your AMC
Purpose, readiness, experimentation, and practice. When applied to integrating social technologies such as wikis and blogs to association management…
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AMC Challenges and Solutions
ASAE's Association Management Company Section held its semi-annual Chief Executive Officer Performance Group (CPG) sessions during ASAE's Management…
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AMC Institute Makes the Case for AMC Value in an Economic Downturn
In difficult economic times, members of not-for-profits often turn to their organizations for increased support and guidance. At the same time, the…
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AMC Legal Risk Management: HR, Antitrust, and Social Media
The downturn may have triggered your AMC clients to review policies concerning human resources, antitrust, and social media. The risks and liabilities…
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AMCs: Find Your Perfect Match Online
AMC Institute's online Request For Proposal service has been connecting AMCs to client associations since 2004. Find your next association soul mate…
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Accounts Payable Outsourcing Helps AMCs Contain Costs
Find out how web-based accounts payable technology maximizes cash flow for multi-unit businesses.
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An AMC Story: All in the Family
A Q&A with Taylor and Kyle Fernley about their family business, Fernley & Fernley, Inc., the first association management company.
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An AMC Story: Growing an AMC
An Interview with Jaime Nolan, CAE, founder and president of IntrinXec Management Inc. of Minneapolis.
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An AMC Story: I Wish I’d Known That
Even highly educated business professionals and academicians must admit they have learned a lesson taught by experience alone. Read about the lessons…
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An AMC Story: Is the Grass Greener on the AMC Side of the Street?
Former stand-alone association staffers say working as account executives at an AMC is a career booster.
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An AMC Story: It's Never too Soon to Start Developing Your Leaders
ASAE & The Center's Leadership Academy for Young Association [and young AMC] Professionals is less than a year old, but it is already making a significant…
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An AMC Story: Managing the Sale of an AMC
An AMC veteran reflects on the sale of her Nashville firm and her 25 years in the business.
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An AMC Story: Mary Louise VanNatta, CAE
Mary Louise VanNatta has been with VanNatta Public Relations and Association Management in Salem, Oregon, since 1986. The company provides public…
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An AMC Story: Randy Lindner, CAE
"Success is meeting, and hopefully exceeding, the expectations of people who rely on you to get the job done." So says Randy Lindner, CAE, president…
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An AMC Story: Sue Pine
The vice president of AMC Institute, Philadelphia, Pennsylvania, is retiring from Fernley & Fernley this year. Here, Sue Pine shares professional…
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An AMC Story: To Specialize or Not To Specialize?
Should your AMC specialize in a certain aspect of association management or a certain type of association? It's a question every AMC considers at…
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An AMC Story: Transitioning a Client When an Executive Leaves
You arrive in the office one morning to find a letter of resignation from an employee. He's given two weeks' notice; not nearly enough time for a…
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Best Professional Practices for Association Management Companies
This site summarizes the provisions of practice standards for association management companies jointly endorsed by the Association Management Section…
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Bonus Clauses: Should We or Shouldn’t We?
Bonus clauses reward AMCs for excellent service, but should they be an exception or the rule?
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Building Markets Around the World: Interview With Peter Turner
Peter Turner is MCI Group's business development director for the U.S. association market. In this question-and-answer session, Turner addresses
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Choosing the Right Media for Your Educational Conference Materials
Since people started gathering to share information, attendees have asked, “Where can I get a copy of the presentation?” Attendees want to be able…
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Client Agreements: Do's and Don'ts
Although agreements between an association and an association management company (AMC) depend on the mission and needs of the association, most written…
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Client Associations and Bankruptcy
While it's unusual for an association to declare bankruptcy, it's not unheard of. In addition to potentially losing a client, find out other repercussions…
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Coalition Building in Associations: AMCs Strengthen Their Role
If your client association is partnering or co-locating with an association operating outside an AMC model, will that association usurp the AMC's…
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Cyberliability and Indemnification
AMC liability for client Web content is just one concern meriting indemnification. AMCs and their clients should indemnify each other for a range…
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Demand Continues to Grow for AMC Management Services
The signs of success are all around us. In fact, just in this issue of AMC Connection we have evidence of AMCs recognized with awards for their role…
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Do AMC-Managed Organizations Perform Better in a Recession?
San Francisco-based AMC firm LoBue & Majdalany Management Group recently authored an informative study called "Are AMC-Managed Organizations
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Do Your Employees Feel Engaged?
Do your employees have a sense of the bigger picture? Because if they do, then they can contribute positively and productively to your AMC.…
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Enhancing the AMC-Client Relationship
Released last summer, Designing Your Future offers new future-focused trends research for associations. What value does this research
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Free Advice From the Veterans: The Business of Building an AMC
Get a sneak peek at the joint program that will be offered in February by ASAE & The Center and the AMC Institute, which promises to help you…
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From ASAE & The Center: 2009 AMC Community Pre-Conference Program
Have you heard about the 2009 AMC Community Pre-Conference Program? If not, read on to learn about this program and discover how it offers a great…
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From the Listserver: Association-Based AMCs; Domestic Partner Benefits
Members of the Chapter Relations Section Council are reaching out to ASAE's other professional interest sections by providing them with feedback
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Go Beyond the Checklist
Underscore your AMC's value with a comprehensive approach to transition.
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Got Juice?
AMCs that don’t take advantage of ASAE and AMC Institute offerings don’t know what they are missing.
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Has Your AMC Got CAE?
Nearly 4,000 association professionals hold the Certified Association Executive (CAE) designation, representing high standards and increased knowledge…
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Implementing New-Client Transition Activities
Missteps on small details can create huge problems when you are transitioning an association under your management. Discover how to ensure a smooth…
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Juggling Allegiances Between AMC and Association Clients
Have you ever had an employee become so committed to an association client that she is putting in long hours off the clock? Read how to avoid this…
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Keep Your Organization Relevant in Two Years
A challenge of a trade association is remaining relevant to members every day of the year. In a down economy, it's increasingly difficult to maintain…
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Knowledge Center FAQs: Developing a Partnership With an Association
How association management companies can partner with associations.
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Latest From the Listserver: AMC Client Reporting Practices
Your colleagues discuss performance evaluations that provide feedback to AMCs.
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Latest From the Listserver: Job Titles
Your colleagues discuss the appropriate job titles for society leaders.
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Latest From the Listserver: Loyalty to an AMC
Your colleagues discuss how an AMC can assert its organizational presence without negatively affecting the client/account manager relationship.
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Latest From the Listserver: Membership Database Search
Your colleagues discuss recommendations for systems that help provide better service to clients.
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Latest From the Listserver: Revolving Door of Employees
Your colleagues discuss why recent college graduates tend to use association management companies as stepping stones in their careers, rather than…
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Latest From the Listserver: Severance Pay and Retention Packages
What about severance? Retention packages? AMC executives weigh in on various aspects of this issue.
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Latest From the Listserver: Wearing Headphones/iPods at Work
Your colleagues discuss whether or not it is appropriate to listen to music via headphones while working.
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Latest From the Listserver: Whistleblower Policy
Your colleagues discuss whether or not it's necessary for associations to establish whistleblower policies.
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Latest from the Listserver: Conflicting Clients
Your colleagues discuss whether or not it is OK to take on a client that has legal and emotional conflict with a current client.
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Listening and Learning Across the Generations: Strategic Communications Planning for Better Collaboration
"For the first time in the history of the workplace," these two communications consultants observe, "organizations need to accommodate the contrasting…
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Managing Relationships: The Client and the AMC
Here’s some sound advice on identifying an association client's needs, agreeing on mutual expectations, and ensuring high-quality execution and follow…
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Managing Technology Projects: Part 1
Association staffs often learn how to oversee technology projects through trial and error without a full understanding of the necessary planning
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Managing Technology Projects: Part 2
When you move into the implementation phase of a technology project, the first step is to create a blueprint for the project. This blueprint should…
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Managing the Economic Downturn and Maximizing Opportunities
The President of AMC Institute, Steve Drake, discusses key decisions regarding AMC Institute’s direction for the future.
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Marketing With Focus--Finding the Perfect Client
Every business owner wants perfect clients, and AMC owners are no exception. Read this article to find out if the perfect client really exists.
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Moving from Win-Win to Win-Win-Win with Cause Marketing
NBC Nightly News, CNN, Fox News Channel, and the Today Show—these and other local, regional, and national media wrote or broadcast positive stories…
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On The Move: March 2009
A roundup of client acquisitions, promotions, and company announcements.
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On the Move
A roundup of client acquisitions, promotions, and company announcements.
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On the Move: December 2009
A roundup of client acquisitions, promotions, and company announcements.
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On the Move: June 2010
A roundup of client acquisitions, promotions, and company announcements.
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On the Move: September 2009
A roundup of client acquisitions, promotions, and company announcements.
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Perspectives of 2nd or 3rd Generation AMC Owners
Association management has many different faces. Read about one AMC pro's perspectives and experiences in the game.
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Putting a Price on Annual Board Meetings
Board meetings are vital to the health of membership organizations, but what are they worth? Members talk (albeit anonymously) about board costs
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Sharing Ideas Across Clients in an AMC
We are all told that in these harsh economic times we must provide more value for our clients, that we must not just work harder but work smarter.…
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Succession SOS
If your CEO suddenly disappeared, could your association calmly navigate a turbulent transition?
Having a plan in place makes all the difference.…
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Survey Reveals More Organizations Turning to AMCs
According to a recent AMC Institute survey of member AMCs, more associations and nonprofits are turning to AMCs for management expertise, finding…
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Tax, Legal, and Legislative Highlights: ASAE Files Comments on Form 990 Disclosure Issue
New information contained in the Internal Revenue Service's Form 990 has left some AMCs wondering what to report.
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The Challenge of Being Small
Meeting client needs with a small staff can be difficult. The leader of a small AMC shares tricks for appearing larger than life: Bring in other
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The Economy and Attrition: How AMCs Can Best Plan
Compared to the corporate market, associations traditionally experience a delayed financial impact in a slower economy. Even so, now is not the time…
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The Next Generation of AMC Leaders
Generation Xers and Millennials talk about what they value in the association management company model, as well as what they value in the workplace.…
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The Ultimate AMC Question: "So, What Do You Do?"
Read real life elevator speeches and find out how to get your listeners to say, "Tell me more" with a proven three-step process on how to revise
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To Be or To AMC
The transition to an association management company (AMC) is a tough decision but one that worked out well for the Society for Incentive & Travel…
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Travel Tales: Japanese AMC Journeys to Rhode Island to Study Strategic Planning
Founders of Japan's first association management company experienced the American-style association strategic planning session when they visited
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Trends in Medical Association Management
When a medical association partners with an AMC, chances are high that the association will realize greater potential in long-term strategy and development…
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Unrelated Business Income Tax: What AMCs and Their Clients Need to Know
Most tax-exempt organizations generate revenue from a wide range of sources, but that exemption does not cover any and all activity free from scrutiny…
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What Do You Do? Explain Your AMC Story
“What do you do?” Some call it an elevator speech, but for those of us associated with AMCs, it’s our “What is an AMC?” story. This article describes…
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What is All the Buzz about Web 2.0 and Social Media, and Will It Get Me a New Client?
Hear that? It's the sound of Web 2.0 hitting the market. Find out what AMC owners need to know about Web 2.0 and why so many are already taking advantage…
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When Should an Association Leave Its Association Management Company?
An association may feel it has outgrown its AMC. This article explores the difference between the AMC solution and direct staffing, and notes that…
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